Last Updated: August 22, 2026

These Terms of Services govern the products and services provided by Aelora Fashion through https://aelorafashion.com/.

By placing an order or using our website, you agree to these terms.

1. Our Services

Aelora Fashion provides online retail services for women’s fashion products, including:

  • Ethnic co-ord sets
  • Sarees
  • Other women’s ethnic clothing made available through our website

Products are available for delivery within India only.

2. Placing an Order

Customers may browse products and place orders through our website.

When placing an order, you must provide accurate information, including:

  • Name
  • Mobile number
  • Email address
  • Billing information
  • Delivery address
  • Product and quantity information

You are responsible for checking your order details before submitting the order.

3. Payment Services

Payments are processed through Razorpay and the payment methods available at checkout.

Cash on Delivery is not available.

Orders are generally processed after successful payment confirmation.

For complete payment information, please refer to our Payment Policy.

4. Order Confirmation

After a successful order, Aelora Fashion may send an order confirmation to the email address or mobile number provided during checkout.

An order may be cancelled or declined in circumstances permitted by these terms or applicable law, including product unavailability, payment problems, suspected fraud, or obvious pricing or listing errors.

5. Shipping Services

Aelora Fashion currently provides delivery within India only.

International delivery is not currently available.

Orders are generally delivered within up to 7 days, depending on the delivery location, distance, courier availability, and other logistical circumstances.

For detailed shipping information, please review our Shipping & Delivery Policy.

6. Returns and Refunds

Aelora Fashion’s products are generally non-returnable and non-refundable, subject to applicable law and the circumstances specified in our Refund & Returns Policy.

Customers should carefully check product details, size information, colour, quantity, and other information before placing an order.

7. Damaged or Incorrect Products

If a customer receives a damaged, defective, or incorrect product, the customer should contact Aelora Fashion promptly.

We may request photographs, videos, packaging information, and order details to investigate the issue.

Where appropriate and subject to applicable law, we may provide a replacement, exchange, store credit, refund, or another suitable resolution.

8. Customer Responsibilities

Customers must:

  • Provide accurate information
  • Provide a correct delivery address
  • Provide a reachable mobile number
  • Review product information before purchase
  • Review available size information
  • Use lawful payment methods
  • Accept delivery of properly addressed orders
  • Follow applicable product-care instructions

9. Service Limitations

We make reasonable efforts to provide accurate information and reliable services.

However, delivery dates, product availability, website availability, payment processing, and third-party services may be affected by circumstances outside our reasonable control.

10. Third-Party Service Providers

Aelora Fashion may use third-party providers for:

  • Payment processing
  • Shipping and delivery
  • Website hosting
  • Analytics
  • Security
  • Technology services

Third-party providers may have their own terms and policies.

11. Intellectual Property

Aelora Fashion owns or has permission to use the intellectual property displayed on our website, including our brand name, logo, photographs, product descriptions, graphics, text, designs, and other materials.

You may not copy, reproduce, distribute, or commercially use these materials without our written permission.

12. Prohibited Activities

Customers must not use our website or services to:

  • Commit fraud
  • Use unauthorized payment information
  • Submit false information
  • Abuse promotional offers
  • Attempt unauthorized system access
  • Introduce malicious software
  • Interfere with website operations
  • Violate applicable law
  • Infringe the rights of Aelora Fashion or another person

We may restrict or terminate access where necessary.

13. Privacy

Information collected while providing our services is handled according to our Privacy Policy.

Please review the Privacy Policy for details regarding collection, use, storage, and sharing of personal information.

14. Changes to Services

Aelora Fashion may modify, suspend, discontinue, or change any product or service offered through the website.

Where an existing paid order is materially affected, we will take appropriate action consistent with applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Aelora Fashion will not be responsible for indirect, incidental, special, or consequential losses arising from use of our website or services.

Nothing in these Terms of Services excludes or limits liability that cannot legally be excluded or limited.

16. Events Beyond Our Control

We will not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, severe weather, government restrictions, transportation disruptions, courier delays, technical failures, internet outages, strikes, or other unforeseen events.

17. Governing Law

These Terms of Services are governed by the applicable laws of India, subject to mandatory consumer protections and other rights available under applicable law.

Disputes will be subject to the jurisdiction of the appropriate courts having jurisdiction under applicable law.

18. Changes to These Terms

We may update these Terms of Services from time to time.

The updated version will be published on this page with a revised “Last Updated” date.

19. Contact Us

For questions about our services, orders, payments, shipping, or these Terms of Services, contact:

Aelora Fashion

Email: info@aelorafashion.com
Phone: 9310263527
Website: https://aelorafashion.com/

Customer Support Hours: 10:00 AM – 5:00 PM

Aelora Fashion
Women’s Ethnic Co-ord Sets & Sarees
https://aelorafashion.com/