Last Updated: August 22, 2026

Welcome to Aelora Fashion.

These Terms & Conditions govern your access to and use of https://aelorafashion.com/ and your purchase of products from Aelora Fashion.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping & Delivery Policy, and Refund & Returns Policy.

If you do not agree with these terms, please do not use our website or place an order.

1. About Aelora Fashion

Aelora Fashion is an online fashion store offering women’s clothing, including ethnic co-ord sets and sarees, for customers in India.

Website: https://aelorafashion.com/
Email: info@aelorafashion.com
Phone: 9310263527
Customer Support: 10:00 AM – 5:00 PM

2. Eligibility to Use the Website

By using this website, you represent that:

  • The information you provide is accurate and complete.
  • You have the legal capacity to enter into a transaction under applicable law.
  • You will use the website only for lawful purposes.
  • You will not use the website for fraudulent, abusive, or unauthorized activities.

If you are purchasing on behalf of another person or entity, you confirm that you have authority to do so.

3. Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website or its systems.
  • Introduce viruses, malware, or other harmful code.
  • Interfere with the operation or security of the website.
  • Scrape, copy, reproduce, or exploit website content without authorization.
  • Use the website to conduct fraudulent transactions.
  • Submit false, misleading, or unauthorized information.
  • Use another person’s personal or payment information without authorization.

We reserve the right to restrict or terminate access where we reasonably believe that the website is being misused.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, sizes, colours, and other information displayed on the website are accurate.

However, certain variations may occur due to:

  • Screen and display settings
  • Lighting conditions during photography
  • Fabric characteristics
  • Manufacturing processes
  • Handcrafted or textile variations
  • Differences between individual batches

Minor variations that do not materially affect the product should not be considered errors.

5. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities
  • Modify product availability
  • Discontinue products
  • Update product information
  • Correct product information
  • Change product prices
  • Cancel an order where necessary

If an order is cancelled because a product is unavailable or because of an obvious website or pricing error, we will take appropriate action regarding any payment already made, subject to applicable law.

6. Prices

Product prices displayed on the website are the prices applicable at the time of purchase unless otherwise stated.

Prices may change without prior notice.

Where applicable, taxes, shipping charges, discounts, promotional offers, or other charges will be displayed during checkout.

Aelora Fashion reserves the right to correct obvious pricing or listing errors.

7. Orders

When you place an order, you are making a request to purchase the selected products.

An order is subject to acceptance and successful payment verification.

After placing an order, you may receive an order confirmation through the contact information provided at checkout.

Receipt of an order confirmation does not necessarily prevent Aelora Fashion from cancelling an order in circumstances permitted under these Terms & Conditions or applicable law.

8. Order Cancellation

Customers who wish to cancel an order should contact Aelora Fashion as soon as possible after placing the order.

Cancellation may not be possible once an order has entered processing or has been dispatched.

If an order cannot be cancelled because it has already been processed or shipped, the applicable provisions of our Refund & Returns Policy will apply.

9. Payment

Payments are processed through Razorpay and/or other payment methods made available through the website.

Aelora Fashion does not currently offer Cash on Delivery (COD).

Customers must provide accurate payment and billing information.

Aelora Fashion does not ask customers to disclose confidential credentials such as:

  • UPI PIN
  • ATM PIN
  • Card PIN
  • Banking password
  • OTP

Customers should never share these credentials with anyone claiming to represent Aelora Fashion.

10. Payment Authorization

Orders may be processed only after successful payment authorization or confirmation.

If a payment fails, is reversed, is disputed, or is not successfully confirmed, Aelora Fashion may be unable to process or dispatch the order until the payment issue is resolved.

If money has been deducted from a customer’s account but the order is not successfully confirmed, the customer should contact us with the relevant transaction details.

11. Shipping

Aelora Fashion currently ships products within India only.

International shipping is not available.

Orders are generally delivered within up to 7 days, depending on the delivery location, distance, courier availability, and other logistical circumstances.

For complete information, please refer to our Shipping & Delivery Policy.

12. Returns and Refunds

Products purchased from Aelora Fashion are generally non-returnable and non-refundable, subject to applicable law and the specific circumstances of an order.

Customers should carefully review product information, size details, colour, quantity, and other information before completing an order.

For detailed information, please refer to our Refund & Returns Policy.

13. Damaged, Defective, or Incorrect Products

If a customer receives a damaged, defective, or incorrect product, they should contact Aelora Fashion promptly after delivery.

We may request photographs, videos, packaging information, order details, and other relevant information to investigate the issue.

Where appropriate and subject to applicable law, Aelora Fashion may provide a replacement, exchange, store credit, refund, or another suitable resolution.

14. Customer Responsibility

Customers are responsible for:

  • Providing accurate personal information
  • Providing a correct delivery address
  • Providing a valid mobile number and email address
  • Selecting the correct product
  • Reviewing size information before purchase
  • Reviewing product details before ordering
  • Ensuring that payment information is accurate
  • Following applicable product-care instructions

Aelora Fashion is not responsible for problems caused by incorrect or incomplete information supplied by the customer, subject to applicable law.

15. Intellectual Property

Unless otherwise stated, all content available on the Aelora Fashion website, including:

  • Logo
  • Brand name
  • Product photographs
  • Images
  • Graphics
  • Text
  • Product descriptions
  • Website design
  • Layout
  • Videos
  • Icons
  • Original artwork
  • Other website materials

is owned by or licensed to Aelora Fashion and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

16. User-Generated Content

If the website permits customers to submit reviews, photographs, comments, or other content, customers must ensure that their submissions:

  • Are truthful and not misleading
  • Do not violate another person’s rights
  • Do not contain unlawful or abusive material
  • Do not infringe intellectual property rights
  • Do not contain malicious code
  • Do not contain confidential information belonging to another person

By submitting content, you grant Aelora Fashion permission to use, reproduce, display, and publish that content for legitimate business, marketing, promotional, or website purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms & Conditions or applicable law.

17. Third-Party Services

Our website may use or connect with third-party services, including payment gateways, courier providers, analytics services, hosting providers, advertising platforms, and other technology services.

Your use of third-party services may be subject to the terms and privacy policies of those providers.

Aelora Fashion is not responsible for the independent policies, availability, security, or performance of third-party services outside our reasonable control.

18. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

  • Maintenance
  • Technical problems
  • Server issues
  • Security incidents
  • Software updates
  • Internet or network problems
  • Third-party service failures
  • Events outside our reasonable control

We may modify, suspend, or discontinue any part of the website where reasonably necessary.

19. Errors and Corrections

The website may occasionally contain typographical, pricing, product, availability, or other errors.

Aelora Fashion reserves the right to correct errors and update information at any time.

Where an obvious error materially affects an order, we may contact the customer to clarify the situation or take appropriate action consistent with applicable law.

20. Fraudulent or Suspicious Orders

Aelora Fashion reserves the right to investigate, hold, reject, or cancel orders where we reasonably suspect:

  • Fraudulent activity
  • Unauthorized payment
  • Identity misuse
  • Multiple suspicious orders
  • Abuse of promotional offers
  • False customer information
  • Unusual transaction activity
  • Other misuse of the website or services

Where required, relevant information may be shared with payment providers, logistics providers, authorities, or other appropriate parties.

21. Promotions and Discounts

Promotional offers, discount codes, sales, and special campaigns may be subject to additional terms.

Unless otherwise stated:

  • Offers cannot be exchanged for cash.
  • Offers may have expiry dates.
  • Some products may be excluded.
  • Multiple offers may not necessarily be combined.
  • A promotional offer may be withdrawn or modified where permitted by law.

The terms applicable to a particular promotion will be communicated at the time of the offer.

22. Links to Third-Party Websites

The Aelora Fashion website may contain links to external websites.

These links are provided for convenience and do not necessarily constitute an endorsement.

We are not responsible for the content, security, privacy practices, or availability of third-party websites.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Aelora Fashion will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

24. Events Beyond Our Control

Aelora Fashion will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Severe weather
  • Government actions or restrictions
  • Transportation disruptions
  • Courier disruptions
  • Strikes
  • Technical failures
  • Internet outages
  • Cybersecurity incidents
  • Public emergencies
  • Other unforeseen events

We will make reasonable efforts to minimize the impact of such events.

25. Suspension or Termination

We may suspend or restrict access to our website where reasonably necessary, including where a user:

  • Violates these Terms & Conditions
  • Engages in fraudulent activity
  • Attempts to compromise website security
  • Misuses our services
  • Engages in unlawful activity

Termination or restriction does not affect rights and obligations that arose before the suspension or termination.

26. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and process personal information.

Please review the Privacy Policy before using our website or placing an order.

27. Governing Law

These Terms & Conditions will be interpreted in accordance with the applicable laws of India, subject to any mandatory consumer protections and other rights that apply to you under applicable law.

Any dispute will be subject to the jurisdiction of the appropriate courts having jurisdiction under applicable law.

28. Changes to These Terms

Aelora Fashion may update these Terms & Conditions from time to time.

Changes may be made to reflect:

  • Changes in our services
  • Changes in our business practices
  • Website updates
  • Changes in payment or delivery arrangements
  • Changes in applicable laws or regulations

The updated Terms & Conditions will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after an updated version is published constitutes acceptance of the updated terms to the extent permitted by applicable law.

29. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

30. Entire Agreement

These Terms & Conditions, together with the Privacy Policy, Shipping & Delivery Policy, and Refund & Returns Policy, constitute the principal terms governing your use of the Aelora Fashion website and purchase of products from us.

31. Contact Us

If you have questions regarding these Terms & Conditions, your order, our services, or any website-related matter, please contact us:

Aelora Fashion

Email: info@aelorafashion.com
Phone: 9310263527
Website: https://aelorafashion.com/

Customer Support Hours: 10:00 AM – 5:00 PM

Aelora Fashion
Women’s Ethnic Co-ord Sets & Sarees
https://aelorafashion.com/